Benefits & Services
Our team of competent and committed employees ensures that we not only write service with capital letters, but that we as a company live the idea of service with full motivation every day.
What do our products offer you?
- A very extensive and constantly growing product portfolio ranging from marine & freshwater aquariums and ponds to dog & cat products.
- Bacteria products with unique selling points for a near-natural aquarium
- Effective & user-friendly products, developed to the highest quality standards
- Continuous quality control and optimisation in our own laboratory in the USA
- Very broad assortment
- Safe to use in any aquarium
- Different product sizes, perfect for individual requirements
- Innovative new products
What we offer you as an end customer?
- Competent advice on our social media platforms, by email, WhatsApp and live chat.
- Advice in German and English
- Active community and daily posts on our social media accounts and in our Facebook group
- Custom-made reef ceramics tailored to your wishes & specifications
What we offer you as a retailer?
- Individual assortment creation precisely tailored to your needs
- Fair and attractive discount system
- Extensive retailer support by strong sales representatives and a highly experienced back -office team
- Retailer training courses
- Entry in our retailer network
- Marketing support for retailers
- Simple ordering channels (email, telephone, fax)
- Options to order items in small quantities
- Fast delivery of goods
- Support at in-house exhibitions and events